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This Privacy Policy explains how Guangzhou Jiaxing Glass Products Co., Ltd. (广州佳兴玻璃制品有限公司), trading as Othilapak ("Othilapak", "we", "us", or "our"), handles personal data collected through othilapak.com and related business communications.

Othilapak is part of Jarsking Group. We may share personal data with a relevant Jarsking Group entity only where this is necessary to respond to your request, develop or supply your packaging project, provide support, or meet legal and operational requirements.

Othilapak is a business-to-business packaging website. This policy covers enquiries, quotation requests, sample requests, and use of the Website. It does not replace the privacy terms that may apply under a separate customer, supplier, employment, or other written agreement.

1. Who is responsible for your data

Item Details
Data controller Guangzhou Jiaxing Glass Products Co., Ltd. (广州佳兴玻璃制品有限公司), trading as Othilapak
Registered address 17th Floor, East Tower, Building 2, Yiyun Kechuang Center, Dayuan Street, Guangcong Highway, Baiyun District, Guangzhou, Guangdong, China
Company registration number 91440111076520918Y
Privacy contact [email protected]

2. Personal data we may collect

Information you provide

When you submit an enquiry, request a quotation or sample, contact us by email, WhatsApp, or telephone, or otherwise correspond with us, we may receive:

  • your name, job title, business email address, telephone number, and company name;
  • your project information, such as the packaging type, material, volume, target market, forecast quantity, and required timing;
  • drawings, artwork, specifications, samples, or other files you choose to provide; and
  • the contents of your communications with us.

Information collected when you browse

Our website infrastructure may generate technical information such as IP address, device and browser information, pages viewed, timestamps, referring URL, and security or diagnostic records. We may also collect information through cookies or similar technologies, as described in the Cookie Policy.

Information we do not intend to collect

Please do not submit payment-card data through Website forms. We do not intentionally market the Website to children or knowingly collect personal information from children.

3. Why we use personal data

We use personal data only where there is a legitimate business reason and, where applicable, an appropriate legal basis.

Activity Purpose Typical legal basis where GDPR applies
Responding to an enquiry or preparing a quote To review your packaging brief and communicate with you Steps requested before entering into a contract
Managing a project conversation To maintain sales, design, sampling, and order records Legitimate interests and/or contractual necessity
Product, technical, or quality review To assess a packaging request and identify relevant specifications or documentation Legitimate interests and/or steps requested before entering into a contract
Website security and spam prevention To protect the Website, users, and systems Legitimate interests
Optional analytics or marketing technologies To understand website use or measure campaigns Consent, where required
Legal, accounting, or dispute requirements To comply with legal obligations and protect legal rights Legal obligation and/or legitimate interests

Where consent is required, you can withdraw it at any time through the consent controls provided or by contacting us. Withdrawal does not affect processing that occurred before withdrawal.

4. Who may receive personal data

We may share data only with recipients that need it for the relevant purpose, including:

  • Cloudflare, for website delivery and security services;
  • Google, where the Website's Google tag or related Google services are enabled;
  • WordPress and the Website's form, anti-spam, analytics, UTM-tracking, and WooCommerce-attribution service providers, including Fluent Forms, Akismet, Independent Analytics, and the UTM Event Tracker plugin;
  • Othilapak personnel and authorised service providers working on your enquiry or project;
  • manufacturing or component partners where a technical brief must be reviewed to prepare a quotation; and
  • public authorities, advisers, or insurers where disclosure is required by law or reasonably necessary to establish, exercise, or defend legal claims.

We do not sell personal data.

5. International transfers

Othilapak serves international business customers. Personal data may be accessed or processed in countries outside your country of residence, including China, where this is necessary to respond to your enquiry or operate the Website.

Where a transfer mechanism is required by applicable law, we will use the appropriate safeguard for the relevant transfer, such as contractual protections, consent where permitted, or another lawful mechanism. Contact us if you want information about the safeguards applicable to your enquiry.

6. Retention

We keep personal data only for as long as reasonably necessary for the purpose collected, ongoing business records, or legal and accounting obligations.

Record type Retention approach
Enquiries and quotation requests Kept for as long as necessary to respond, maintain a business record, and manage follow-up communications
Customer, supplier, and order correspondence Kept for the duration of the business relationship and any period required for accounting, warranty, legal, or dispute-resolution purposes
Website security and diagnostic logs Retained according to the relevant provider’s active configuration and security requirements
Analytics and attribution records Retained according to the applicable analytics platform configuration and consent settings
Consent records Retained for as long as necessary to demonstrate and manage the visitor’s consent choice

7. Security

We use reasonable organisational and technical measures designed to protect personal data. No online transmission or storage system is completely secure, so please avoid sending highly sensitive information until an appropriate secure process or confidentiality agreement has been agreed.

8. Your rights

Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal data. You may also have rights to data portability and to withdraw consent where processing relies on consent.

To make a request, email [email protected] with enough information for us to identify the relevant records. We may need to verify your identity and authority before responding, normally by asking you to reply from the address originally used to contact us.

We will respond within the period required by applicable law. You may also have the right to complain to the relevant data-protection authority in your place of residence or work.

The Website may contain links to other sites. Their privacy practices are governed by their own policies, not this one.

10. Changes to this Policy

We may update this Policy to reflect changes to the Website, services, or applicable requirements. The effective date above identifies the version currently published.

11. Contact

For privacy questions or requests, contact [email protected].

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